FaQ

“Materials, fabrics and care instructions”

Q: What are your advices regarding fabric care?
A: Each upholstery fabric is unique. Thus, we suggest that you ask the advice of a furniture maintenance specialist.

Q: I would like to learn more about the composition of the upholstery fabrics?
A: Contact us by email (see the bottom of the page to the right) and tell us your name and place of residence.

Q: If I want to use my own upholstery fabric, what is the procedure?
A: Yes, it is possible to use the fabric of your choice. Your retailer will let you know how.

Q: What is the size of a rocking chair?
A: This information, along with many other specifications such as finishes and upholstery fabric compositions, are available on our Web site.

Q: What wood varieties are used for your rocking chairs?
A: We mainly use the following varieties of wood: Solid birch, maple and oak. Please see each rocker’s specifications in the Model menu..

“Purchases, retailers, warranty”

Q: Are your rocking chairs covered by any warranty?
A: Yes, a one-year warranty applies from the purchase date against any manufacturing defect.

Q: Where can I find a list of retailers of Atelier St-Jean rocking chairs ?
A: You can now find retailers on our Contact form and click on the link (bottom/left side).

Q: What is the delivery time after purchasing a rocking chair?
A: Your retailer will be able to answer this question precisely.

Q: Is your workshop open to the public for direct purchases?
A: Regarding the purchase of a rocking chair, or any transaction with Atelier St-Jean, please contact one of our authorized dealers.

Q: Can I get literature or pictures/images of your rocking chairs?
A: Our Web site was designed for that purpose! Also, when possible, we suggest that you consider the environment before printing out.